Profile
I am a product leader with 12+ years of experience driving global product strategy, monetization, and platform transformation across technology and mobility ecosystems. My work has spanned Stellantis, Hyundai, Bosch, and the public sector, with hands-on experience in Silicon Valley at the forefront of AI and technology evolution.
I have a proven track record of scaling subscription platforms to 700K+ paid users, delivering $100M+ revenue impact, and leading cross-functional teams across 50+ countries. I am expert in 0→1 product builds, platform scaling, and digital monetization — including subscriptions, feature-on-demand, and in-vehicle commerce.
My leadership is rooted in customer obsession, data-informed decision-making, and the ability to align engineering, design, business, legal, and cybersecurity teams behind a shared vision. I have owned €19M+ P&L and influenced 2026 product roadmaps and budgets with CXO leadership.
My Approach
Customer Obsession
Great products emerge when you deeply understand user pain points and iterate rapidly based on real-world feedback.
Data-Informed Decisions
I combine quantitative signals, qualitative research, and business context to prioritize and validate product bets.
0→1 & Scale
From first concept to global rollout, I design platforms that can grow across brands, regions, and millions of users.
AI & Innovation
I partner with AI and data teams to prototype new experiences — from vehicle solutions with Google to ChatGPT-driven engagement.
Experience
A decade of product leadership across automotive, mobility, public sector, and enterprise technology.
Senior Product Manager — Mobile App, Web & Channels
Stellantis Technology Center India Pvt Ltd., New Delhi, India
- Scaled paid subscribers from 360K → 800K (2025), improving conversion 12.3% → 15% via NCS 2.0
- Delivered <5 min onboarding journey across NA, EU, SA, live in 32 EU countries on New Jeep 2.0 app
- Launched Feature-on-Demand transactional model targeting $300M revenue opportunity
- Improved payment success to 94% via multi-PSP strategy (Stripe, Cybersource)
- Increased arbitration compliance 64% → 85%, saving $10M+ warranty costs in North America
- Managed ecosystem of 21M vehicles, 5M+ customers, 21M contracts across NA, EU, SA
- Introduced QR-based onboarding reducing steps from 31 → 14; led AI use-cases with Google as POC
- Influenced 2026 product roadmap & €19M budget approval with CXO leadership
- Led cross-functional org of 50+ engineers, design, legal, cybersecurity teams
Platform Product Lead — Commercialization Platform
Stellantis / FCA US LLC
- Owned Subscription & Customer Engagement Platform (SCEP) serving 5M+ users
- Delivered $4.6M incremental revenue + 80K subscribers via onboarding monetization
- Reduced call center cost by 30% automating 3K+ mid-term cancellations/month
- Launched in-vehicle commerce (IVWW) and AI-driven engagement with ChatGPT integration
- Defined 35+ product themes with 50+ stakeholders across Zuora, Salesforce, Drupal, AWS stack
- Generated $46K per campaign through multi-term promotional campaigns across US & Europe
Senior Manager — Business & Product Management IAP, Omni-channel Management
Stellantis / FCAIT Automotive India Pvt. Ltd.
- Launched Subscription Platform based on Zuora & Harman Ignite for 4 brands across 4 markets (Japan, South Korea, Australia, India)
- Onboarded 15K customers and 45K subscription contracts
- Managed team of product analysts and GETs for Alfa Connect mobile app & Uconnect web portal
- Recognized at SWX Global townhall for GSDP connectivity platform launch
Product Manager
Hyundai AutoEver, Hyundai KIA Motor Group
- Launched 55+ connected car features on Hyundai Blue Link app for Venue, i20, and Creta
- Drove 30% increase in customer adoption and 15% rise in feature utilization
- Managed P&L for connected car services worth ₹6 billion INR, reducing vendor costs by 10%
- Launched Kia Connect app with Tyre Pressure Monitoring and Alexa Voice Services for Seltos & Sonet
- Increased subscription renewals by 20% and won ICOTY award for Kia Seltos
- Awarded Employee of the Year (2021) for Kia Connect & Connected Cars Section
Central Service
CBIC — Central GST & Central Excise, Government of India
- Managed indirect tax operations for ~6K B2B SMEs with ₹500M+ revenue portfolio
- Drove 15% YoY tax collection growth under Howrah CGST Commissionerate
- Reduced taxpayer resolution time by 22% through digitized GST processes
- Increased taxpayer compliance by 11% using data analytics and DGARM reports
- Contributed to Project Saksham & Project ADVAIT for digital tax transformation
Specialist
Bosch Global Software Technologies Private Limited
- Launched IoT-based Telematics and Mobility Product iTraMS — market research, feature definition, variants, pricing, customer segments
- Handled product marketing and PR events at AutoExpo 2016
Project Engineer
Wipro Technologies
- Developed Network Analyser software solution for the Telecom domain
Education
MBA / PGDM in Sales, Marketing and Business Development
Institute of Management Technology (IMT) Ghaziabad, India | CGPA 7.85 | 2013–2015
B.Tech in Electronics and Communications Engineering
Cochin University of Science & Technology, India | 78.4% | 2007–2011